Process

1. 30-minute discovery call

We'll hop on the phone to talk about your needs and how I can help. This is a no-pressure time for us to get to know each other! You'll hear about how I work, I'll hear about some of your goals. It'll be fun!

2. Scope

After the call, I'll send you an email recap describing how I can help. This will set the foundation for your project. What you read in the scope is what you'll get. This makes sure that everything you want is included and there are no surprises for either of us in the middle of your project.

3. Deposit & Contract

If you want to keep the party going, we'll sign a contract and you'll pay a deposit equivalent to 50% of your project.

4. Project Strategy Call

This is where we get into the weeds. We'll talk milestones, deliverables, and potential roadblocks so you know exactly what is going on and when.

5. Design

The first phase of design is wireframes. This lets you see the bones of your site and start to use it so you know it is going to work exactly the way you want it to. Next, I'll layer in the magic: typography, color, photography, and animation.

6. Final payment

As soon as you send the final payment, you'll get the keys to your new site!

7. Training & Ongoing Support

Now that your site is live, we'll have a 1:1 training session to teach you how to use your new site. It won't be complicated, I promise! I'll record the session so you can share it with other folks you work with and refer to it later. If you'd like ongoing support, you can join my website membership.

FAQs

How do you build websites?

My websites are built on WordPress using Beaver Builder and the Astra theme.

Will I be able to maintain my own site?

Yes! I loathe the idea of building something that makes more problems for you. I'm here to make things easy, after all! During our training session, I'll show you exactly how to make common updates. Don't worry if you've never used WordPress before, you'll pick it up quickly because you're a smart cookie!

What accessibility standards do you work with?

I strive to have about 80% or higher compliance with WCAG 2.1 AA standards. However, accessibility is a journey not an end state. We'll never reach perfect accessibility but we will work to get as close as we can and continually improve.

Do you have payment plans? What about a sliding scale?

Yes! My payment plans are flexible and we can work together to make terms that are a good fit for you. 50% of the deposit will still need to be paid upfront before I can begin working. I also offer a sliding scale for organizations that are unfunded and/or led by people who are BIPOC, queer, sex workers, and people who use drugs.

Do you write content?

Generally, I don't write content, but I do know what kind of content converts. I'll provide a content template for you to fill out so you know exactly what we are trying to communicate. I may occasionally improvise headers or button titles as needed. If you'd like someone else to write your content, I can refer you to some folks who are great writers.

When can we start?

I only have the capacity for 2 clients at a time so I am typically booked out about 1-2 months in advance. I recommend scheduling your discovery call so you can see if I am a good fit for you. If you decide you want to move forward, your 50% deposit will reserve space in my books.

What else do I need to know?

When budgeting for a project like this, you'll also need to include the purchase of a domain name and hosting. I can make recommendations if you are unsure how to start!